What does this service offer?

Every two minutes someone is diagnosed with cancer in the UK. Cancer can be difficult to understand and coping can be stressful. Cancer Research UK’s Cancer Information Nurses answer phone and email enquiries from the general public.

The nurses respond to over ten thousand enquiries each year. They answer questions on just about everything to do with cancer and its treatment. This can range from providing advice on how to reduce cancer risk, information about treatment and living with cancer, to giving honest and empathetic information regarding end of life care.

Many of the people who use the service are relatives and friends of cancer patients and the nurse team provide an invaluable service for this group. Often relatives and carers find it very difficult to get their questions answered anywhere else. When people are supporting someone they love with cancer, and dealing with their own fears and questions, having an anonymous phone and email service is invaluable.

Meet the people behind the service

The Cancer Information Nurse service is manned by experienced cancer nurses. They have years of experience of caring for people affected by cancer, so know about the medical aspects of cancer and its treatment are very familiar with the kinds of problems people have and how they feel. All the nurses have ongoing education and training to make sure they keep right up to date

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